Refund Policy
We take pride in providing premium-quality slipper footwear and accessories. Please read our refund policy carefully before making a purchase.
No Refunds or Exchanges
All sales at CozyKicks are final. We do not offer refunds, returns, or exchanges for any product once an order has been placed.
Damaged or Defective Products
If you receive a damaged or defective item, we will gladly replace it.
To be eligible for a replacement, please contact our support team within 7 days of receiving your order.
Steps for Damaged Items:
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Email us at shopatravine@gmail.com with your order number.
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Attach clear photos or video proof of the damaged product and packaging.
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Once verified, a replacement will be shipped immediately
Order Cancellations
Orders cannot be canceled once they have been processed or shipped. Please double-check your order details before confirming your purchase.
Contact Us
If you have any questions or concerns about this policy, please reach out to shopatravine@gmail.com